What does "table touching" involve?

Table touching refers to the practice of engaging with customers while they are dining, often to ensure their experience is satisfactory and to see if they need anything. This proactive approach demonstrates excellent customer service, allowing staff to create a more personal connection with patrons and address any issues or needs that may arise during their visit. Table touching can enhance the overall dining experience, encouraging repeat visits and positive word-of-mouth referrals.

The other options do not align with the concept of table touching. Offering discounts to regular customers focuses on pricing strategy rather than direct customer engagement. Cleaning tables after customers leave is a crucial part of service but it occurs post-dining rather than during the meal experience. Delivering orders directly to tables pertains to order fulfillment and service style, but does not encompass the engagement aspect of checking in with customers actively while they are seated.